Privacy Policy

At Granite System, your privacy matters. This Privacy Policy explains how we collect, use, protect, and share your information when you interact with our website or use our services. By accessing our site or engaging with us, you agree to the terms outlined below.

We collect personal data to help us deliver exceptional service and support your project needs. This information may include:

• Personal Identifiers: Name, email address, phone number, and home address.
• Project Information: Details related to countertop selection, remodeling preferences, or material inquiries.
• Communication Data: Records of communications with us via website forms, email, phone, or social media.
• Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).

We use your information for the following purposes:

• To provide quotes, schedule consultations, and fulfill service requests.
• To improve our website, services, and customer experience.
• To communicate updates, promotions, or offers (only with your consent).
• To understand service demand and enhance our offerings through internal analysis.

We do not sell, rent, or trade your personal information. However, we may share your data with:

• Trusted service providers or subcontractors who help us deliver services, provided they uphold strict confidentiality standards.
• Legal or regulatory authorities if required to comply with applicable laws.

We implement industry-standard safeguards to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission or storage over the internet is 100% secure.

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your personal information.
• Withdraw consent or request deletion of your data (subject to legal and contractual obligations).

To exercise any of these rights, please contact us directly.

We may update this policy from time to time to reflect legal, operational, or service changes. Updated versions will be posted on this page with a revised “Last Updated” date. We recommend reviewing this policy periodically.

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Our website may contain links to third-party websites (e.g., stone suppliers like MSI, Cambria). If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.